Community Patient Navigator Program

Carmella Rose Health Foundation has four community patient navigators certified by the Harold P. Freeman Institute of Patient Navigation.  We are also federal insurance navigators for the Affordable Care Act and are licensed with the Ohio Department of Insurance to facilitate enrollment into the Ohio Expanded Medicaid and the Affordable Care Act.

Our community patient navigator can help with the most basic questions, such as, “Where do I find a doctor?” — to the most complex, such as helping a low-income individual find discount medications. Call 216-658-6025 to help you find the answers you need.

Patient navigators improve quality of care by helping patients and their families and/or caregivers overcome barriers to care and guiding them through the health care continuum to receive timely screenings, preventive care, diagnosis and treatment. Some barriers to receiving prompt medical care may include financial, language and cultural, communication and transportation.

Community patient navigators can help patients find affordable prescription and health insurance coverage, transportation to and from doctors’ appointments, support services and much more. Many hospitals have patient navigators to offer assistance with access to hospital services, and they may have other titles such as patient care associates or patient advocates.

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