About Us

The Carmella Rose Health Foundation was born out of the desire to help patients and families navigate the healthcare system. As a nonprofit 501(c)(3) organization based in Cleveland, Ohio, we help people access quality medical care during their healthcare journey. We provide guidance, patient advocacy resources, information about cancer and other conditions, and referrals to community resources in Northeast Ohio.

Our mission is to positively impact patients’ lives by providing resources to help them access quality healthcare and navigate the healthcare system in Northeast Ohio.

By empowering patients and their families with knowledge, we can help create healthier communities.

 

 Meet the Team

  • Carol Santalucia
  • President and Founder of Carmella Rose Health Foundation

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Carol Santalucia is a seasoned healthcare leader with a passion and commitment to enhancing the patient experience. After 28 years in various service excellence and leadership roles at Cleveland Clinic, Carol began her own healthcare consulting practice, Santalucia Group, in 2011. While at the Cleveland Clinic, Carol played a pivotal role in the formation of Cleveland Clinic’s Service Excellence Department and the creation of Cleveland Clinic’s Respond with H.E.A.R.T. Program. Since her time at Cleveland Clinic, Carol has worked nationwide on improving the experience for patients, families and employees at over 40 organizations.

Carol received an MBA in Healthcare Administration from Cleveland State University and a BS in Psychology from Denison University. She is a past-president of the Society for Healthcare Consumer Advocacy and the Ohio Society for Healthcare Consumer Advocacy. She is also a Board Member of the American College of Healthcare Executives of Northern Ohio and serves on the Executive Board of The Beryl Institute.  She is also the President and Founder of The Carmella Rose Health Foundation, a non profit organization dedicated to helping people navigate the healthcare system. Carol founded this organization in 2004 in memory of her mother, Carmella Rose Santalucia, who died in 1997 of ovarian cancer.

 

  • Ginny Pate
  • Executive Director of Carmella Rose Health Foundation

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Ginny Pate currently is the Executive Director of Carmella Rose Health Foundation.   Pate has been a member of the Carmella Rose Women’s Health Foundation board of directors since the inception of the organization in 2004 and holds a Patient Navigation Certificate from The Harold P. Freeman Patient Navigation Institute. Ginny is the Director and facilitator of the Patient Navigator Networking Group (PNNG).  She serves on numerous committees to educate and advance patient navigation.

She serves as co-chair of the Health Literacy committee which is part of the Healthy Cleveland Initiative, she is leader of the Northeast Ohio Outreach and Enrollment group and is a member of 100+ Women Who Care.  Prior to joining Carmella Rose Ginny worked for the Cleveland Clinic Foundation in the Ophthalmology Department for 13 years. Previously, Ginny has volunteered her time with the Women’s City Club of Cleveland and the Susan B. Komen Foundation.

 

  • Barb Wynveen
  • Patient Navigator for Carmella Rose Health Foundation

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Barb Wynveen is currently a patient navigator with the Carmella Rose Health Foundation, since fall of 2013. Wynveen serves on its Advisory Board and holds a Patient Navigation Certificate from the Harold P. Freeman Patient Navigation Institute. She also holds a law degree from Cleveland-Marshall College of Law, having previously worked as an attorney and is a Notary Public.

Barb is a member of the Patient Navigator Networking Group (PNNG), 100+ Women Who Care, CUFI, and is a trained volunteer with Ohio Senior Health Insurance Information Program (OSHIIP), Hospice of the Western Reserve and Honor Flight Cleveland. Barb works as seasonal staff for the Cleveland International Film Festival, and volunteers with LifeAct (suicide  prevention), Apollo’s Fire, 2016 RNC and Parkside Church.

 

 

 

  • Terri Johnson
  • Patient Navigator for Carmella Rose Health Foundation

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Terri Johnson has been a Patient Navigator with the Carmella Rose Health Foundation since November 2014.  She became a Certified Healthcare Access Associate in 2010 through NAHAM and then completed the Harold P Freeman Patient Navigation certification in 2011.  Johnson is a member of the Carmella Rose Advisory Board along with the Patient Navigator Networking Group.

Additionally, she became a certified volunteer for the Ohio Senior Health Insurance Information Program in 2015 and especially enjoys working with the senior population.  Terri has a background in medical insurance with over 20 years of experience working at the Cleveland Clinic Foundation where she was active with several committees including Patient Experience.

 

 

 

 

  • Janice Zweigart
  • Patient Navigator for Carmella Rose Health Foundation

IMG_1296Janice Zweigart has been a patient navigator with Carmella Rose Health Foundation since the fall of 2013.  Zweigart holds a Patient Navigation Certificate from The Harold P. Freeman Navigation Institute along with being a certified (OSHIIP) Ohio Senior Health Insurance Information Program counselor.

In addition to being a member of the Carmella Rose Health Foundation advisory board, she is a member of Patient Navigator Networking Group (PNNG). Prior to joining Carmella Rose, Janice managed and was assistant to the owners of Preferred Choice Inc. for fourteen years.

 

 

 

 

 

How We Can Help You and Your Loved Ones

The Carmella Rose Health Foundation provides guidance for the healthcare journey, patient advocacy resources, information about cancer and other illnesses, and referrals to patient and community resources in Northeast Ohio.

We offer:

 

Our Relationship with The Center for Health Affairs

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Since 2008, the Carmella Rose Health Foundation has been located within The Center for Health Affairs’ office building at Playhouse Square. In addition to providing office space, The Center supports the vision and mission of the Carmella Rose Health Foundation. Specifically, their work aligns with The Center’s strategic initiatives to create opportunities for hospitals and health systems to coordinate, collaborate, identify and address the health needs of the community and improve the benefits they provide to Northeast Ohio residents. Learn more about The Center for Health Affairs at neohospitals.com.

 

 

Non-Discrimination Policy

Carmella Rose Health Foundation will not discriminate against anyone on the basis of gender, race, creed, color, religion, ancestry, national origin, physical or mental disabilities, sensory impairments (deaf, blind, hearing impairment, speaking impairment, etc.), socioeconomic status, age or veteran status.